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Thread: Where is Eheim Service Centre in Singapore

  1. #1
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    Where is Eheim Service Centre in Singapore

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    Hi Everyone !

    Anyone knows where Eheim service centre in Singapore ?

    My Eheim 2213 is leaking and I can't figure it out what's causing it.

    Any help would be appreciated.

  2. #2
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    Re: Where is Eheim Service Centre in Singapore

    leaking should be o ring. nonetheless,It's at qian hu if I'm not wrong

    Sent from my GT-N7000 using Tapatalk 4


  3. #3
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    Re: Where is Eheim Service Centre in Singapore

    If it is still under warranty, do send it to Qian Hu as stated on the warranty card.

    If no longer under warranty, do feel free to ask here in the forums, or do a search as i am sure many have experienced similar problems as i believe majority of us have definitely used a classic before.

    else you can just carry it to your LFS and explain to them, hopefully they can help you diagnose and rectify your problems.

  4. #4
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    Re: Where is Eheim Service Centre in Singapore

    Quote Originally Posted by FrozenDuck View Post
    leaking should be o ring. nonetheless,It's at qian hu if I'm not wrong

    Sent from my GT-N7000 using Tapatalk 4
    But my o ring red in color is still intact and find it in good condition

  5. #5
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    Re: Where is Eheim Service Centre in Singapore

    Quote Originally Posted by qngwn View Post
    If it is still under warranty, do send it to Qian Hu as stated on the warranty card.

    If no longer under warranty, do feel free to ask here in the forums, or do a search as i am sure many have experienced similar problems as i believe majority of us have definitely used a classic before.

    else you can just carry it to your LFS and explain to them, hopefully they can help you diagnose and rectify your problems.
    Bought it from Seaview 2 years back but don't know whether I had a warranty card for it.

    How long is the warranty for anyways ?

  6. #6
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    Re: Where is Eheim Service Centre in Singapore

    Hi All

    Just checked mine is way out of warranty.

    There was a slow leak between the output of the filter head (the top of the canister) and where it connects to output tubing.

    This would happen everytime I do a thorough cleaning of the filter but manage somehow to stop the leakage in the past.

    Now after cleaning and fixing it back the leakage got worse by sprouting out water non stop.

    I thought I found a solution by using blu tac but that stopped the leakage only for 1 day.

    Last night I found the fish tank cabinet floor wet only to find that it is leaking again but this time all around the edge of the filter head.

    Guys do you know why and how do I solve this ?

  7. #7
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    Re: Where is Eheim Service Centre in Singapore

    Do inspect the outlet of the canister to see if the plastic portion has chipped off.

    If its still intact, try getting a new eheim hose, install it by pushing it all the way in and screwing the grey tightening knob.

  8. #8
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    Re: Where is Eheim Service Centre in Singapore

    Tried that didn't work

  9. #9
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    Re: Where is Eheim Service Centre in Singapore

    What are the other solutions you tried but to no avail?

  10. #10
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    Re: Where is Eheim Service Centre in Singapore

    Quote Originally Posted by ameenuksg View Post
    Hi All

    Just checked mine is way out of warranty.

    There was a slow leak between the output of the filter head (the top of the canister) and where it connects to output tubing.

    This would happen everytime I do a thorough cleaning of the filter but manage somehow to stop the leakage in the past.

    Now after cleaning and fixing it back the leakage got worse by sprouting out water non stop.

    I thought I found a solution by using blu tac but that stopped the leakage only for 1 day.

    Last night I found the fish tank cabinet floor wet only to find that it is leaking again but this time all around the edge of the filter head.

    Guys do you know why and how do I solve this ?
    Just to confirm, the leak is between the hose and the outlet at the top f the canister?

  11. #11
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    Re: Where is Eheim Service Centre in Singapore

    Post us a picture.

  12. #12
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    Re: Where is Eheim Service Centre in Singapore

    There might be a slight crack on the canister outlet that you have been mending with the blutack.

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  14. #14
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    Re: Where is Eheim Service Centre in Singapore

    Quote Originally Posted by qngwn View Post
    Just to confirm, the leak is between the hose and the outlet at the top f the canister?
    It look like it and I did what you had suggested by changing the hose but to no avail and decided to stick blu tack.

  15. #15
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    Re: Where is Eheim Service Centre in Singapore

    Quote Originally Posted by qngwn View Post
    What are the other solutions you tried but to no avail?
    These are the solutions I tried so far:-

    1) changing of hose

    2) blu tack

  16. #16
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    Re: Where is Eheim Service Centre in Singapore

    Quote Originally Posted by qngwn View Post
    There might be a slight crack on the canister outlet that you have been mending with the blutack.
    I cant tell where the crack is...just that whenever I run it its leaking from the top between the hose and the outlet and now its leaking from all around the head after sticking the blu tack

  17. #17
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    Re: Where is Eheim Service Centre in Singapore

    I just called Qian hu and they told me it will take a week or so for the repairs... Cant wait that long as I have fishes

    Anyone can recommend a better filter than eheim 2213 ?

  18. #18
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    Re: Where is Eheim Service Centre in Singapore

    It could be the sealing ring in the pump cover part no. 72050600 which is cheap, or the pump
    head cover crack part number 7632500 which is costly.
    You can search AQ market place for 2nd hand ehiem filter.
    i still recommend eheim because they are good.
    http://www.aquaticquotient.com/forum...earchid=300469

  19. #19
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    Re: Where is Eheim Service Centre in Singapore

    Its time to get a new filter. My opinion is that if the head is creaked, repairing it may not make economical sense. Its two years old and other parts may start to fail beginning with the O-Rings as most aquarist (me included) are just too lazy to gel the rings when servicing the filters.
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  20. #20
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    Re: Where is Eheim Service Centre in Singapore

    My new Eheim also springing a slow leak after 3 days of use. Tracked the leak to the movable inlet part at the base. Strange thing is that it leaked very slowly when there is movement around the area. What I did was to just leave it till there are no leakage and then apply silicon to seal up the area.

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