Fishes constantly scratching themselves against tank glass or objects is usually a sign of parasite infections... you have to check the other symptoms on the fishes to determine the cause and figure out how to treat the fishes and the tank.
Check this guide: http://www.tetra-fish.com/aquarium-i...spot-them.aspx
If the problem is too much to handle, then it'll be better to restart the tank, just to be safe. Discard the substrate, media and plants, wash the equipment and tank with bleach and let it dry fully, then start the tank again with all new items.
The next time you buy fishes, make sure to check them for any possible illness beforehand, and quarantine them separately in another tank for a while before adding them to the main tank.









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