MH glass shattered

[Goondoo]

Wow so serious. Imagine you are looking at your tank and the glass shattered, going to cause serious eye injuries. Better take more preventive measures even after you replaced your glass. Safety cannot be compromise.
Glad that you are OK.

Regards

I think you got a case, try CASE

[c.y.]

I think you got a case, try CASE

I think you need to become their member first if you need service from them.

[kingpin]

Replacing the tempered glass isnt going to be cheap and easy. Tempered glass once treated cannot be cut. Many glass merchants do not carry stock due to this limitation. So my dimensions have to be exact. Have to factor in some room for expansion. Afterwards crack again, waste money and time.

Cannot use normal glass as it will surely crack within minutes from the heat generated by the lamps.

[loupgarou]

you should write in to atman, distributor and main office, if your item is under the warranty period (or within one year as is normal from date of purchase), its is not unreasonable that this is solely manufacturer defect.

you should bring it to their attention that you will seek the attention of PSB (or is it spring singapore now)...regarding safety testing of the device, unless suitable compensation is made/ideally replace whole unit.

I'm sure one can even sue.

[kingpin]

Chris,

You know the company/distributor name in Singapore? Search function yielded no result.

[loupgarou]

sorry, dunno, you have to ask the fish shop