The canister filter's head will usually generate a small amount of heat but not to that extent you described. My 2222 and 2026 do not feel warm to touch.
About the lattice, you can get a replacement lattice from any of the shops selling Eheim spare parts. Check the Eheim website for the part number before you go down and get the lattice.
It does heat up the water a little but not too much. My 3ft tank's temperature without a chiller and using the 2026 is only 27 degC on most days. On very cool days the temperature can go all the way to 24 degC. And yes, the filter isn't that warm to touch.![]()
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