The snails are Malaysian Trumpet Snails? They might be tunnelling around so your Aquasoil becomes powder from all that movement.
Aquasoil breaks down into it's soil form over time. Have you been messing it up due to frequent rescaping etc?
Aquasoil has been reported to last 5 years.









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I've never encountered MTS before. They only show themselves when there are no lights I think, otherwise they stay in the substrate.





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