Bulk order - Breather bags from Novalek

**ruyle** · 29th Oct 2005, 05:21

Hummm, 1200 bags and you got 10,200...think it might be a computer
error?

(Not! It was some hungover warehouseman that thought there was only
500 bags to a box!)

Bill

**ruyle** · 29th Oct 2005, 11:18

Wright thinks I should notify Novalek about the mistake. *I was having
delusions: a beach house in Antarctica, a miniature golf course in the Pyrenees,
not big delusions, ok?* So...if they want the overage back (I'm sure they will)
this will greatly reduce shipping the original amounts to you.

Bill

ps every once in awhile, Wright likes to wear this white robe and wings,
I don't know....

**RonWill** · 29th Oct 2005, 12:50

Keeping quiet on pretext wouldn't be nice to Novalek who sold the order at distributors' pricing.

I'll notify the person who accepted my order at Novalek and most likely return the excess but that would also mean having paid double shipping for the overage. Once via DHL to Alabama and a return trip via USPS Ground back to CA. Don't think the rest of the guys will be too crazy about it though.

On second thought, perhaps Wright might to chat up with Dr. Rofen and decide on the best options. I'll go with any arrived decisions, just keep me informed.

Wright, sorry for the bother and if you feel we need have this sorted privately, zap me an email.

The rest will be informed once the air is cleared. Like Zul said, this is one heck of an order!

[Bill, you're absolutely certain about the overage, right... or was that after a couple of 6-packs!

]

**ruyle** · 29th Oct 2005, 19:13

Yes I'm certain about the overage. They should send me return labels
and refund partially, shipping charges to you. The dime most certainly
will not be on you! I'm the one that has to pack this up, lug it over to
FedEx or the post office, they'd better be nice

Bill

**zmzfam** · 29th Oct 2005, 22:36

Bill,

we certainly most appreciate what you are doing for us. Not many would give up their precious time to do what you are doing - further sorting and consolidating the boxes to make it easier on us.

Thank you from the bottom of my heart.

**whuntley** · 29th Oct 2005, 23:41

Originally Posted by ruyle

Wright thinks I should notify Novalek about the mistake.
ps every once in awhile, Wright likes to wear this white robe and wings,
I don't know....

Naah. Pure selfishness.

I think the best way to keep good vendors around is to use the Golden Rule on them.

Wright

**ruyle** · 30th Oct 2005, 01:46

Originally Posted by zmzfam

Bill,

we certainly most appreciate what you are doing for us. Not many would give up their precious time to do what you are doing - further sorting and consolidating the boxes to make it easier on us.

Zul, always glad to help!

OK gang,
I got all your stuff in one box, it measures 28.5"x17.5"x13.5" giving it a
combined length plus girth of 90.5". I think it weighs maybe 15lbs, not sure.
Which will mean maybe $35-50 to ship by surface. I need to know if SG differs
in size limitations on international surface packages. Busy at
work today, couldn't ship today anyway, but hoping for a Monday morning
mail out.

Bill

**RonWill** · 30th Oct 2005, 13:47

Bill, what doesn't fit in a motorbike dispatch box gets delivered in a van and it comes straight into the lab. I've received turntables and larger mantle clocks this way, so no problem regarding package size or weight.

However, since total worth; ie. items + shipping, is already above S$400, I probably have to self-collect and pay GST (Goods and Services Tax). Can't recall where that Customs Office was though and hope the package can be secured well onto my bike!

Folks, I checked online for 'unbilled transactions' for my card and it reflects an entry of USD245.56 / S$421.42. Think that roughly translates to a Forex exchange of 1.716 rounded to 1.72 so Zul, please add that figure and create a 'cell' for the GST into the spreadsheet. Last edit will be surface postage from Alabama to SG.

Bill, I ought to apologise for the inconvenience caused as all this was totally unexpected. If Novalek, in the first instance, could have dispatched the order directly via USPS Surface, then you'd safe a couple of trips. Then again, if that was so, what are we to do with 10,200 bags??!!

**ruyle** · 30th Oct 2005, 20:54

Originally Posted by RonWill

Bill, I ought to apologise for the inconvenience caused as all this was totally unexpected. If Novalek, in the first instance, could have dispatched the order directly via USPS Surface, then you'd safe a couple of trips. Then again, if that was so, what are we to do with 10,200 bags??!!

You'd be regional suppliers of breather bags!

LMK when you've contacted Novalek. As I said before, they should send me
return labels for the 9000 bag overage

Bill

**ruyle** · 30th Oct 2005, 21:49

Also, Ronnie,
Novalek didn't send "white glove" UHL ground but United Parcel Service
(UPS) ground. I think it came to $36USD. They can send me the return
UPS labels and UPS ground can pick them up at the store

That is the
motions I'm expecting Novalek to do for the botched-up shipment.

Bill

**zmzfam** · 31st Oct 2005, 09:58

Originally Posted by RonWill

Think that roughly translates to a Forex exchange of 1.716 rounded to 1.72 so Zul, please add that figure and create a 'cell' for the GST into the spreadsheet. Last edit will be surface postage from Alabama to SG.

I've done the additional but I've yet to have the price (per 100) for the 2.5 x 5 breather bags.

**jbulterman** · 31st Oct 2005, 18:49

Ask them if they want them returned or if they want to cut you a super deal to keep them. If I were Novalek, I'd make you a deal you couldn't refuse. Quality control issues become more sticky with returns.
Try using them as stocking stuffers for the upcoming Christmas season and even giving them out tonight to all those trick or treaters

JoeB

**whuntley** · 31st Oct 2005, 19:48

Good idea Joe.

I bet they would like the idea of donating them to your local aquarium society killy club or even the AKA! Dr. Rofen is a life-long killifish supporter.

Wright

**RonWill** · 31st Oct 2005, 23:21

Originally Posted by zmzfam

...but I've yet to have the price (per 100) for the 2.5 x 5 breather bags.

Zul,
As per past post, the faxed proforma invoice dated Oct 19th 2005;
Kordon Breathing Bag 4" x 8" (Item #50100)
1200 pcs - USD 84.00

Kordon Breathing Bag 2.5" X 5" (Item #50107)
1400 pcs - USD 70.00

Kordon Fish Catcher (Item #64215)
12 pcs - USD 55.56

SUB-TOTAL = USD 209.56
SHIPPING = USD 36
TOTAL = USD 245.56

Bill, I was just reminded that our order is beyond 1200 bags. Add 1400 2.5" X 5", that makes up 2600

Still, that's a far cry from 10,200

**ruyle** · 1st Nov 2005, 01:09

Ronnie,
I'm going to wait to hear from you as to what Novalek says. If they opt
like Joe says, to work a deal on the overage, you might want more in
the box, there's room. My day off is Wednesday (this is Monday 11:10am)
and I have a package to send my wife in Thailand, may as well send both
out then. LMK, soonest, what Novalek says....

Bill

**zmzfam** · 2nd Nov 2005, 11:16

Originally Posted by RonWill

Zul,
As per past post .....

Ok, got it. Thanks for looking up for me

.
Now the excel sheet total is correct.

**ruyle** · 3rd Nov 2005, 01:39

I tried to send it today, but no go, box too large. In future we should remember: 79" max (length plus girth) and 66lbs max (please add this
to the folklore database)

Package was 13lbs 4oz but 90.5" . The postal lady was absolutely heartless

I got more customs forms to fill out, and will give it another go tomorrow.

Bill

**ruyle** · 3rd Nov 2005, 05:07

Packages went out this afternoon, and Ronnie has been PMed.

Bill

**RonWill** · 4th Nov 2005, 03:32

Bill, I'll get my colleagues to receive the incoming parcels. Will update you once it lands.

Zul, I paypal'ed US$55 to Bill's account. Please add that figure to the spreadsheet and we'll go through it over coffee.

**ruyle** · 4th Nov 2005, 05:16

Thanks for the quick refund, Ronnie. Have you heard from Novalek as to
what they intend to do about the 9000 bags?

Bill

Thread: Bulk order - Breather bags from Novalek

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