need to replace Eden 501

[ptjw]

hello all, i came home today and heard a buzzing sound from the motor of my eden 501 which for the past 6 months has been totally silent.

while removing it from the side of the tank to take a look, i saw that the impeller no longer spins freely, it just vibrates in its position. i concluded that the motor has spoiled and was thinking i could claim warranty or something, BUT UNFORTUNATELY for me, as i was going to find the receipt, i accidentally pulled the cable causing the top cover of the filter to drop on the floor and the piping connector on the top broke off, so no more warranty claim for me

now i have to look for a replacement...can someone recommend me a filter similar to the eden 501 that is easy on the wallet (+-$50?) and maybe with a slightly higher flow rate and won't spoil after 6 months?

[eviltrain]

You can try getting 2 numbers of resun cy-20. They are around 25~30 dollar range each.

[griffinkid]

Hi! I think Eden501 comes with warranty or something. Try going back to the shop that you bought it from. Such a quiet worker definitely is well off repaired!

[ptjw]

i was thinking about it and maybe the damage might be covered by the warranty...i bought it from C238 and i remembered that when i bought it they didn't give me a receipt...i will call them tomorrow and ask if they would take a look and maybe i could claim warranty from them..fingers crossed

[ptjw]

hmmm..i called C328 and the boss auntie told me that eden has no warranty...but the manual in the box says there's 24 months warranty :/ she told me to bring it down to see what's the problem but she won't replace it for me..

[madscientist]

anyone know where to get replacement impeller for eden 501?

[ptjw]

apparently eden 501 does not have warranty in singapore, or with C328 at least...i ended up buying one new one -_- i have an extra impeller from my old one, tested it on the new eden to make sure it wasn't the impeller that is spoiled in the first place and it isn't (confirmed that it was the motor that died)

so anyway if you want a replacement impeller i can sell you my spare, need to lessen the blow of the price i paid for a whole new one -_-


that being said if anyone needs eden 501 spare parts can just PM me i can sell the pipes, rainbar, sponge, ceramic rings, etc everything except the top cover

[madscientist]

finally! an impeller! how much are you selling?

[ptjw]

sent you a pm

[neverwalkalone]

Hmmm.. seems like I'm not the only one with reliability issues on this filter; my filter
Motor failed after 3 months - No warranty also. :-(

[bossteck]

Hi,

I will let the post advertising sale of spare parts for Eden 501 stay for the time being, since it is a follow-up on the initial post.

However, please do not turn this into a sale thread and do what ptjw had requested, communicate via pm.

Further discussion on the said filter / warranty issues are most welcomed.

Thank you for your cooperation.

[madscientist]

sure ,will do. I actually emailed eden on this. they say they will send me the impeller free of charge, but I need to pay for the shipping, which will be like US$40+. In the end I didn’t take the offer. The cost is literally the cost of a new eden 501. They also said can check with Yi Hu aka Qian Hu as they are the authorised dealer. Apparently, went to the farm itself, the staff told me that they don't carry a lot of eden products, so no such impeller. They recommended switching to Eheim which they have all the parts and have local warranty. But Eheim 2211 is so tall!

[stormhawk]

Just buy a new one. The shipping fee of USD 40+ from Italy is ridiculous for such a small part. Or you can repair the impeller with super glue like I did with one of my 316. Works perfectly.

[madscientist]

i requested for 2 impellers. i have 1 with rattling noise and the other with magnetic cylinder stuck to chamber. plastic blade came off. dont think super glue helps. since this is a moving part, i will suggest epoxy or superglue formula that is shock resistance. normal superglue not shock resistant, just a quick blow and it will be easy to remove. contact glue also can but dont think fish safe. i am considering eheim than eden since eheim spare parts so much easier to get.

[stormhawk]

Odd, the part I fixed was the blade itself. For some reason I had 2 defective 316s. I went back to C328 to replace the first, only to find the second one defective as well. The super glue method worked pretty well. I haven't seen any issue with the impeller as yet. I spent awhile researching repair info online before I decided on using super glue, since once it cures, it doesn't leech anything out to the water column.

I wanted to use the reef-safe epoxy they use to attach coral frags for this repair but it was harder to come by than good ol' super glue.

[madscientist]

haha, as long as it never encounter a sharp blow should be fine. there's a reason why they sell shock/vibration resistant superglue formula, :P I cant get the stuck part out of the chamber, so looks like no fix for me.

[madscientist]

noise? long term reliability? I invest because I am afraid of sudden failure. then everything gone. boyu got spare parts around? I never see their spare parts around.

[3inone]

guys then i will recommend eheim 2213 not to be a salesman, but i think its superb.

i tried buying 2nd hand, but i noticed the price difference not much. 2nd hand 2213 usually about 70. i buy brand new less than 100. with 2 yr warranty somemore.

i used it for 3 weeks. and honestly, no noise, no hassle after setting up, i practically can forget it was ever there.

i scanned the entire internet for days, and found so much positive comments about it that i went to get one myself

i hope it can last me 5 years since some actually claimed to use it for 10years no problem.

just my opinion.

[madscientist]

i used one for more than 15 years, passed form my father. haha. very good, just difficult to prime. no noise as well. think it is quite huge though. may have to consider 2211

[stormhawk]

If you intend to sell something please post in the right section.