hi there, with regards to your problem, did you just buy the reactor within one or two days? If it is the case, the reason might be due not enough bateria forming on the reactor so that the CO2 bubbles does not 'slide' properly, this happens when i got my nutrafin reactor with the flipper reactor as well, hope my information will help you, if not , get the flipper type which i am using, it works perfectly fine for my 8.5 gallon tank .... cheers Jason
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