1. Can't help you there. Try looking for a website... but I doubt there's one.
2. Every 3 to 6 months or a few days after major uprooting and/or replanting. Also, when the flow to have slow down significantly.
When you change water, save a large pail or two of the tank water. Rinse the biological media in this water. Don't use tap water... the cholorine can kill the beneficial bacteria. Replace the fine filter wool after a one or two re-uses.
3. Assuming the filter is similar to an Eheim in media order. From the top to bottom, ideally it should be:
- Fine filter pad/wool (2 pads)
- Sintered glass (Read the recommendationds of the actual product. There should be enough to form a complete layer inside your filter.)
- Coarse filter pad/sponge (Usually comes with the filter and is blue in colour. 1 is enough.)
- Ceramic rings. (About an inch or more, depending on your filter size.)
If there are any black-coloured filter media, remove them. Chances are they are activated carbon or something with the same function.
The sintered glass is the main biological media. A few brands to look out for are BioHome (my personal preference) or Eheim EhfiSubstrate.
Cloudy water that clears in 3 days... to me that is a bacteria bloom and indicates that your water change (chlorine/chloramine) killed off the beneficial bacteria in the filter. Do not change more then 50% of water in normal circumstances and always use anti-chlorine/chloramine.
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